Searching for potential customers is a key process for any business, searching for such “raw” customers and turning them into happy customers of your company. Although it sounds pretty simple on paper, it’s really hard to know exactly if you did everything you could or if more effective methods exist to achieve better results. Here are some of the techniques to get potential customers for your business.
Do not sell
Yes, finding potential customers is a key part of the sales process – but it is not a sale. When you first reach out to potential customers, the last thing you want to do is scare them away by selling them.
For example, gold diggers delved into the mud and stones to find gold, but they did not do the processing and purification. It was a job for other people.
In the same way, your task is to find “gold” customers, no more and no less. In most cases, there will be someone else with you who will be involved in the sale, but even if you are working alone, it is important to clearly distinguish directly between customer searches and sales.
Your first contact with a potential customer should focus on two key goals:
- Ensure relevance
- Connect customer to second contact
Presentation
If your presentation tells only about you and how magnificent you are, then your potential customers will not be impressed. It is better to explain what the benefit is for them. You must show them the value of your product right here and now, or at least make clear what benefits you can provide in the future.
After that, instead of closing your message by imposing a sale, strive to start a dialogue. A great way to do this is to ask a sincere question in order to discover communication. Please, no rhetorical or obvious questions at this stage.
Professional advice: speak the human language, not the language of cheap commercials.
Good question:
– How do you handle?
Bad question:
– Are you ready to start winning and stop being a loser?
Mix techniques
We all have our favorite methods of communication. Unfortunately, often this does not allow us to see other ways when it comes to attracting customers. It doesn’t matter if you prefer to communicate with your potential customers by e-mail, by phone, on social networks or by using a carrier pigeon, you need to consider several factors.
First of all, each communication method has its own strengths and weaknesses. Cold calls are great for attracting attention, but many people will drop such calls and will not be open to this approach.
Use email
Searching for customers by mail can be carried out in large quantities, but it is quite easy to ignore. Social networks may be useful for specific markets, but your ideal customers may not even be online. And although everyone loves carrier pigeons, it will take them a lot of time to reach your potential client (even more time if he has a cat).
Different methods will work better for different clients, but immediately finding the best way is usually not easy. This is why we recommend combining your methods and communicating using different methods.
Two of the most effective methods are email and phone calls, so let’s start with them. For example, use a phone call for the first time, and then send an email until you receive a response.
Using tools to find potential customers
One of the main mistakes in finding sales is to try to do all the work yourself. It is important to maintain personal contact when it comes to finding potential customers, but using the right tools can simplify the process and attract more people.
There are many services that take care of manual, time-consuming tasks, giving you the opportunity to focus on important parts.
For example, you can use:
- Email verification tools for quickly checking long lists of email addresses,
- Data Enhancement Apps to learn more about your future customers before contacting,
- Email automation software to send effective search messages on a large scale.
Do not forget about the functionality of CRM systems – especially since you can get free access to a Mega CRM system for a small company now. Interested in the cost of full functionality, calculate in a calculator:
Patterns
In addition, you can use assignment help templates when working with e-mail for cold mailing or scripts for cold phone calls, so you never forget what to say next.
Study
Of course, it is important to conduct research before deciding on the tools. Clearly imagine the process of finding customers and identify details that are time consuming or difficult to manually scale. Ask potential customers about their wishes.
Reviews
Check out any reviews and reviews available. You will not begin to try to build a house with your bare hands, and here too, to build an effective system to attract new customers, you need to use tools.
Group like a pro
If all this talk about automatic search makes you think about how you can save personal data, grouping is important.