Why Is My Netgear Router Not Connecting to the Modem?

May 7, 2021

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Netgear router not connecting to the modem? Need not to worry! We’ve got your back! In this write-up, we will make you familiar with various troubleshooting steps to fix Netgear router not connecting to the modem issue. Let’s start over!

Note: Though this guide is to troubleshoot Netgear router not connecting to the modem issue, you can apply it on any make and model of router, for instance, Linksys.

Before applying the troubleshooting steps to fix Netgear router not connecting to the modem issue, let us have a quick glance at the reasons behind it.

Your Netgear router is blinking amber or red
Improper or partial Netgear router setup
Cannot Ping 192.168.1.1 while linking your Netgear router to the modem
Loose wired connections
Wrong placement of your Netgear router
Router placed away from your modem

So, these were some reasons behind Netgear router not connecting to the modem issue. Now, let us make you familiar with the troubleshooting fixes to resolve Netgear router not connecting to the modem issue. Continue reading!

Fix: Netgear Router Not Connecting to the Internet Issue

Basic Checkpoints:

Before trying any advanced troubleshooting fixes to troubleshoot Netgear router not connecting to the internet issue, confirm the following:

Make sure that you have properly plugged in your Netgear router and the modem.
The LED status on your Netgear router is stable.
Both your Netgear router and modem are placed in the close proximity.
Your router’s firmware is not outdated.

Fix 1: Choose the Optimal Location for Your Netgear Router

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Wrong placement of your Netgear router can also lead to the issue. So, while placing your Netgear router, take the tips outlined underneath into consideration.

Select a middle location in your home for your Netgear router
Your Netgear router must be placed away from thick walls, corners, doors, and windows. Not only this but also your router must be placed away from Bluetooth speakers and unknown WiFi devices.
Consider placing your Netgear router and modem on a higher and clean surface.

Fix 2: Power Cycle Your Netgear Router

In order to power cycle your Netgear router, follow the steps given-below.

Unplug your Netgear router from its respective wall outlet.
Wait for a short while.
Plug in your Netgear router again.

Now, try connecting your Netgear router to the modem, open a web browser and try to access 192.168.1.254.

If you are facing issues while accessing 192.168.1.254, then head over to the next troubleshooting tactic.

Check the Wired Connections

Loose wired or Ethernet connections between your Netgear router and the modem can also result in the issue. To fix it, do the following:

Make sure of a dust and cuts-free Ethernet cable to connect your Netgear router and the modem.
If you don’t have an Ethernet cable, you can also connect your Netgear router and the modem in a wireless manner.
Once you are done with connecting your Netgear router and the modem, turn on a PC or laptop, and try to Ping 192.168.1.1.

If you are facing issues while connecting your Netgear router to the modem, then ensure to:

Update your Netgear router firmware.
Ask your service provider to upgrade your internet plan.
Change your Netgear router default settings and login details via 10.0.0.1.
Switch to a new Netgear modem router.
Add a new Netgear or a Linksys router to your home network.

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Endnote

Still your Netgear router not connecting to the modem? If yes, then consider resetting your Netgear router back to the default factory settings. On the off chance if you don’t have technical knowledge to reset Netgear router, it is advisable to contact our experts via comments.