Why Are My Netgear Orbi Router And Satellite Not Syncing?


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Netgear Orbi routers are known for their high speed and awesome connectivity range. However, there are certain occasions when these WiFi devices cause connectivity issues. And there’s one in particular that users complain a lot about; Netgear Orbi router not syncing with the satellite. 

Have you been facing the same brain-busting issue with your Orbi device? If the answer to the question is yes, then congratulations, you’ve landed on the right page in search of a solution. Here, you’ll find the topmost tips that’ll help you in resolving the issue at hand.

So, with no further ado, scroll down, and continue reading. 

Resolved: Netgear Orbi Router And Satellite Not Syncing

  1. Relocate the Netgear Orbi Satellite

One of the biggest reasons why your Netgear Orbi router is syncing with the satellite is because of the location of the Orbi satellite. Let’s say that you placed the Orbi router in the center-most location of your house, but what about the satellite?

Where did you place it? Near corner or thick concrete walls? Or perhaps, you placed the satellite way too close to the Orbi router?

If the answer to any of these questions is yes, then you need to relocate your Netgear Orbi satellite. Ensure that it is placed away from corners and walls. Keep a fair distance between the Orbi router and satellite. 

Also, ensure that both your Orbi router as well as satellite are kept away from devices such as cordless phones, washing machines, microwaves, refrigerators, baby monitors, Bluetooth speakers, treadmills, and much more. 

  1. Power-Cycle Your Orbi Device
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Another thing that might help you in syncing your Netgear Orbi router and satellite is power-cycling both the devices. Sometimes, random glitches can cause the issue that you’re facing at hand. And a simple restart is enough to get rid of the technical glitches. 

Here are the instructions that you need to follow in order to power-cycle your Netgear Orbi router as well as the satellite:

  • Unplug the power cable from the wall socket. 
  • Disconnect all the devices connected to the Orbi router.
  • Wait for a couple of minutes. 
  • Then, plug the power cable back into the socket. 
  • Press the Power button on the Netgear Orbi router. 

Now, follow the same steps to power-cycle your Netgear Orbi satellite. Once done, you are free to connect as many devices to your Orbi router as you want. 

After power-cycling both your WiFi devices, perform Netgear Orbi login and verify whether your Orbi router is getting synced with the Orbi satellite or not. If not, then scroll down and continue reading. 

  1. Perform Factory Default Reset

If none of the aforementioned troubleshooting steps worked for you so far, then we highly recommend you to reset your Netgear Orbi as well as satellite. Just know that doing so will restore both your WiFi devices to their factory default settings. 

If you really are adamant to take the risk, only then walk through the instructions mentioned below. Or else, get in touch with our experts for further assistance. 

  • Switch on your laptop and open Google Chrome.
  • Then, access the orbilogin.net administrative page.
  • Go to Settings > Back Up Settings > Erase. 
  • Next, click on the ‘Restore device to default settings’ option.
  • Now, give your Netgear Orbi router some time to get restored to its default mode.
  • To reset your Netgear satellite, look for the Reset button on the satellite.
  • Once found, take an oil pin or paper clip and carefully press the button.
  • Hold it for a couple of seconds and release it. 
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As soon as you are done resetting your WiFi devices, you need to perform Netgear Orbi setup by accessing the orbilogin web page. 

Note: By the time you are done resetting both your Netgear Orbi devices, the issue that you were facing would have gone far away from you.